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Frequently Asked Questions

Is this an emergency?

If your pet is experiencing a life-threatening emergency, contact the hospital as soon as possible. Call 813-264-4043. Our hospital is open Monday through Thursday from 4 pm to 8 am and Friday 4 pm through Monday at 8 am.  We are also open on holidays with a full medical team to help you and your pet. 

What is a life-threatening emergency?

If your pet is experiencing any of the following conditions, seek immediate medical attention:

  • Hit by a car or had any other major traumatic event
  • Difficulty breathing
  • Convulsions or seizures 
  • Ingested poison or a toxic substance (here’s a link of many pet toxins
  • Difficulty urinating
  • Uncontrolled bleeding
  • Persistent or severe vomiting or diarrhea
  • Lethargy or lack of appetite
  • Swollen or distended abdomen

Important Information

  • Call the emergency hospital 813-265-4043 and let us know you’re coming. This will help them prepare the emergency team.
  • Don’t give your pet any medication without first checking with your veterinarian. Many common human medications can be toxic to pets.
  • Be careful handling an injured pet. Even the gentlest pet may bite or scratch when hurt. Use a carrier to transport your cat. Dogs may be transported using a heavy blanket as a stretcher. 
  • If your pet has eaten something potentially toxic, please bring the substance with you.
  • Please bring any medications your pet is currently taking.


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Office Hours

Our Regular Schedule


4:00 pm - 8:00 am


4:00 pm - 8:00 am


4:00 pm - 8:00 am


4:00 pm - 8:00 am




24 hours


24 hours


Read What Our Clients Say

  • "This is my 3rd trip, the first two were for another pet. All three times the results have been good and the staff has been kind and responsive."
    Joette G.